Terms & Conditions
1. Our website
Your use of this website and any service contained within constitutes acceptance of these Terms & Conditions.
2. Customer Information
1. You should always check that the contact information you provide is correct before creating a customer account or proceeding to payment.
2. You should ensure that your email address can receive email from our domain and your mobile telephone is equipped to handle SMS .We cannot be held responsible for delivery failure of messages sent to e-mail addresses or mobile telephone numbers that you specify, if for example, our messages are blocked by your or your ISPs spam filter or your mobile device is blocked or suspended from receiving SMS messages.
3. You are responsible for maintaining your own username and password, where required to access your customer account. You should ensure that you store your username and password securely and that the details required to access your customer account are not provided to another party.
4. As a customer you are responsible for your customer account and actions taken within it. If you are aware or suspect that your customer account username and password or other details have become known to a third party, you should inform us immediately by email to sales@PresoldTickets.com
5. Privacy
PresoldTickets.com takes your privacy seriously. We will never share your personal information with any third party entity.
6. Product Pricing and Title
1. We make every effort to ensure that the pricing displayed on our website is correct. However, if an error in pricing is found we reserve the right to either cancel your order or contact you to arrange payment of any extra sum due or refund any over-payment made by you (as applicable). The processing of an order can be cancelled or corrected by us at anytime up until the doors opening on the day of the event.
2. We reserve the right to alter all ticket pricing without notice.
3. Title in any products ordered from us does not pass to you, the purchaser until we have received and processed a valid payment, and that payment has been made into our own bank account.
7. Your Order
1. When you place an order you will automatically receive a confirmation email to confirm your order has been received. Your order constitutes an offer made to us to purchase the tickets specified in the order.
2. Your offer is only accepted by us once we have emailed your confirmation.
3. Items not included within the dispatch email are not included in the order and contract between you and us.
4. We reserve the right to delay or refuse orders where a transaction contains incomplete details or details that cannot be verified or where fraud is suspected.
5. If we are unable to reasonably ascertain these details or resolve these issues a full refund will be made against the card used at the time of purchase. No other form of refund or credit will be offered nor will a refund be made to any third party card or account.
8. Customer Complaints
We endeavour to respond to all customer complaints or queries within seven working days.
9. Events outside our control
PresoldTickets.com shall not be liable for delay or failure to perform any obligation under these Terms & Conditions if the delay or failure is caused by any circumstances beyond our reasonable control, including, but not limited to, acts of god, war, civil disorder or industrial dispute.
